Beste RMM Audit diensten voor MSP

Optimize your IT operations with our thorough RMM Audit Services

Is your RMM team overwhelmed with multiple tasks?

Deploying the tool into your system is one thing and managing it is another. An RMM Tool should make the job easier for you instead of adding to your workload. If you’ve invested in a tool to increase efficiency, it should deliver what it promises. RMM Tools are designed to simplify your work, but it can often seem intimidating. Understanding the tool and tailoring it to individual customer requirements can take up a lot of your technicians’ valuable time. The reason for this could be that your RMM tool is not optimized.

  • REmployee productivity decreases
  • RThe simplest tasks require the most time and attention from your technicians
  • RExtracting information proves to be difficult
  • RYou solve the same problems repeatedly
  • RThe number of open tasks distracts your attention
  • RThe tool consumes your resources

RMM audit and optimization to unleash the power of RMM tools! 

Let’s fully optimize your RMM tools and take your RMM services to the next level with our audit services!

RMM Server Setup

Review of existing server configuration, backups, licensing and usage

Custom dashboards

The effectiveness and usefulness of the current dashboard are assessed

Active issues and notifications

Analyze active notifications and categorize based on the type of issue. Review configurations to minimize noise

RMM PSA integration

Check the feasibility of integrations with PSA, Ticketing System or third-party solutions. e.g. Backup solutions

Configuration of the reporting server

Configuration for reporting server manager is under review

Scripting and automation

Existing scripts and automation policies are reviewed

Onboarding process

Evaluate the existing onboarding process of new customers

Backup management

Assessing the effectiveness of current backup products and integration

Antivirus and security management

Effectiveness of current antivirus software is examined. The antivirus rules configured for customers are being reviewed

RMM server security

Server-level security implementation is reviewed. Configuration of SSL certificates and MFA is examined together with existing anti-virus software. Degree of protection is checked

Patch management

Review of patch rules for customers would be done. Efficient policy-based patch management. This would help to maximize security and minimize downtime. A full security check is carried out to maximize maximum protection. Current patch management issues would be investigated

RMM audit 80% of RMMs are not audited correctly.

We are vendor agnostic and can help you configure and tune your RMM tool to best practice, or if you already have an RMM tool but all you need is an expert to do the job, Chiefs of IT is ready for you. The RMM experts at Chiefs of IT can optimize your RMM tool, regardless of the supplier. Not only can you add more value to your customers by optimizing the tool, but you can also increase your revenue.


Helping MSPs with the RMM Audit process and providing reliable + real-time solutions

We can help you configure your existing RMM tool and provide customized solutions based on your business profile, so that you can run your business normally, without any hindrance.

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How we work?



Our approach to audit MSPs prefer to work with us to benefit from our experience in RMM management that helps improve monitoring, setting the right standards, service plans and customer onboarding. We work with MSPs to configure and stabilize the RMM according to unique customer needs.

View configuration

Review existing configuration and make suggestions according to best practices.

View notifications

Group notifications > Identify false alarms > Fix Group notifications > Self-healing / Automation

Patch/AV management

Review of reports and recommended changes to maintain greater than 90% compliance.


Discover unmonitored network devices and firewalls, and provide recommendations for their monitoring. CHIEFS of IT: Monitoring. Discover unmonitored network devices and firewalls, and provide recommendations for their monitoring.


Enhance the security of your IT infrastructure and protect your valuable assets by implementing Zero Trust with CHIEFS of IT. Our team of experts offers cutting-edge solutions and comprehensive strategies to seamlessly transition your business towards a Zero Trust environment. Trust is no longer assumed, but with CHIEFS of IT, you can adopt a proactive security approach, mitigating risks and safeguarding sensitive data. Embrace the power of Zero Trust and embark on a journey towards enhanced protection and peace of mind.


Identify the potential for seamless third-party integrations.


Monthly reports sent to your clients showcasing the top services we offer. At CHIEFS of IT, we pride ourselves on delivering exceptional service and ensuring your clients are informed about the best services available. With our comprehensive monthly reports, your clients will have a clear understanding of the top-notch offerings we provide. Trust us to keep your clients well-informed and satisfied.


The benefits of working with us

We streamline, manage and administer devices remotely, allowing MSPs to remotely manage IT needs and proactively monitor customer domains, networks and computers – on their own terms – easily, efficiently and from anywhere.

Certified experts

Expertise Certified engineers and technical consultants with world-class RMM expertise to meet all your customer needs.

24/7 service support

Availability 24/7 service support for all maintenance needs.

Extensive support

Support Extensive support for your customers as an MSP, so your engineers spend more time on the ground pushing the bottom line up.

ISO27001 Certified

We are ISO27001 accredited, so you can absolutely rely on us for your customers’ data.


We have worked with 100+ MSPs, giving us extensive experience in streamlining operations.

Various RMM Tools

We have experience with various RMMs such as Connectwise, Nable, Datto, NinjaOne, etc.