Beste RMM Audit diensten voor MSP
Optimize your IT operations with our thorough RMM Audit Services
Is your RMM team overwhelmed with multiple tasks?
Deploying the tool into your system is one thing and managing it is another. An RMM Tool should make the job easier for you instead of adding to your workload. If you’ve invested in a tool to increase efficiency, it should deliver what it promises. RMM Tools are designed to simplify your work, but it can often seem intimidating. Understanding the tool and tailoring it to individual customer requirements can take up a lot of your technicians’ valuable time. The reason for this could be that your RMM tool is not optimized.
- REmployee productivity decreases
- RThe simplest tasks require the most time and attention from your technicians
- RExtracting information proves to be difficult
- RYou solve the same problems repeatedly
- RThe number of open tasks distracts your attention
- RThe tool consumes your resources
RMM audit and optimization to unleash the power of RMM tools!
Let’s fully optimize your RMM tools and take your RMM services to the next level with our audit services!
RMM Server Setup
Review of existing server configuration, backups, licensing and usage
Custom dashboards
The effectiveness and usefulness of the current dashboard are assessed
Active issues and notifications
Analyze active notifications and categorize based on the type of issue. Review configurations to minimize noise
RMM PSA integration
Check the feasibility of integrations with PSA, Ticketing System or third-party solutions. e.g. Backup solutions
Configuration of the reporting server
Configuration for reporting server manager is under review
Scripting and automation
Existing scripts and automation policies are reviewed
Onboarding process
Evaluate the existing onboarding process of new customers
Backup management
Assessing the effectiveness of current backup products and integration
Antivirus and security management
Effectiveness of current antivirus software is examined. The antivirus rules configured for customers are being reviewed
RMM server security
Server-level security implementation is reviewed. Configuration of SSL certificates and MFA is examined together with existing anti-virus software. Degree of protection is checked
Patch management
Review of patch rules for customers would be done. Efficient policy-based patch management. This would help to maximize security and minimize downtime. A full security check is carried out to maximize maximum protection. Current patch management issues would be investigated
RMM audit 80% of RMMs are not audited correctly.
We are vendor agnostic and can help you configure and tune your RMM tool to best practice, or if you already have an RMM tool but all you need is an expert to do the job, Chiefs of IT is ready for you. The RMM experts at Chiefs of IT can optimize your RMM tool, regardless of the supplier. Not only can you add more value to your customers by optimizing the tool, but you can also increase your revenue.
OUR HISTORY
Helping MSPs with the RMM Audit process and providing reliable + real-time solutions
We can help you configure your existing RMM tool and provide customized solutions based on your business profile, so that you can run your business normally, without any hindrance.
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How we work?
OUR AUDIT METHOD
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Our approach to audit MSPs prefer to work with us to benefit from our experience in RMM management that helps improve monitoring, setting the right standards, service plans and customer onboarding. We work with MSPs to configure and stabilize the RMM according to unique customer needs.
View configuration
Review existing configuration and make suggestions according to best practices.
View notifications
Group notifications > Identify false alarms > Fix Group notifications > Self-healing / Automation
Patch/AV management
Review of reports and recommended changes to maintain greater than 90% compliance.
Monitoring
Discover unmonitored network devices and firewalls, and provide recommendations for their monitoring. CHIEFS of IT: Monitoring. Discover unmonitored network devices and firewalls, and provide recommendations for their monitoring.
Recommendation
Enhance the security of your IT infrastructure and protect your valuable assets by implementing Zero Trust with CHIEFS of IT. Our team of experts offers cutting-edge solutions and comprehensive strategies to seamlessly transition your business towards a Zero Trust environment. Trust is no longer assumed, but with CHIEFS of IT, you can adopt a proactive security approach, mitigating risks and safeguarding sensitive data. Embrace the power of Zero Trust and embark on a journey towards enhanced protection and peace of mind.
Integraties
Report
WAAROM ONS VERTROUWEN?
The benefits of working with us
We streamline, manage and administer devices remotely, allowing MSPs to remotely manage IT needs and proactively monitor customer domains, networks and computers – on their own terms – easily, efficiently and from anywhere.
Certified experts
Expertise Certified engineers and technical consultants with world-class RMM expertise to meet all your customer needs.
24/7 service support
Availability 24/7 service support for all maintenance needs.
Extensive support
Support Extensive support for your customers as an MSP, so your engineers spend more time on the ground pushing the bottom line up.
ISO27001 Certified
We are ISO27001 accredited, so you can absolutely rely on us for your customers’ data.
Experience
We have worked with 100+ MSPs, giving us extensive experience in streamlining operations.
Various RMM Tools
We have experience with various RMMs such as Connectwise, Nable, Datto, NinjaOne, etc.